Frequently Asked Questions

Every watch offered at Huntington Watch has been thoroughly inspected for authenticity and condition. Our watchmakers, with over 70 years of combined experience, carefully review each watch before it is offered for sale to ensure our customers receive a genuine timepiece. We do not sell counterfeit or replica watches. Each watch comes with an authenticity guarantee and a certificate of appraisal.

Yes, every watch listed for sale is in stock and available for showroom viewing by appointment or for overnight shipping, Monday through Friday.

No, Huntington Watch is not an authorized dealer of Rolex or other luxury brands. We specialize in Rolex, Audemars Piguet, Patek Philippe, and other top brands, allowing us to offer rare and discontinued models that are hard to find at authorized dealers.

We offer only high-quality, mint or new condition watches. Our definition of mint: no discernable scratches and like-new appearance. Each watch is tested for accuracy and function. Photos reflect the actual watch and included accessories. Additional photos and videos are available upon request.

No, we operate on a first-come, first-serve basis. Full payment is required to process and ship orders. We do not accept deposits or holds.

All items are in stock and available for immediate overnight delivery. Orders placed by 4:00 PM Eastern (Monday–Friday) are shipped the same day via FedEx Priority Overnight, fully insured and securely packaged.

No, we currently only ship within the contiguous United States, Alaska, and Hawaii.

We accept all major credit cards through PayPal, ensuring secure transactions. Credit card payments may have a processing fee. We also accept bank wire transfers. Contact us for wire instructions.

Yes, we accept trade-ins. Contact us with photos and details of your item. Brand-for-brand trade-ins are preferred, but exceptions can be approved by Richard Allen.

We offer a 15-day money-back guarantee for all watches purchased online. Items must be returned in their original condition to receive a full refund.

Worn, damaged, or altered items may incur a restocking fee. Trade-ins, special orders, exchanges, and in-store purchases can have a restocking fee of up to 8%, plus shipping costs.

If you think you may need to return an item, please notify our team before completing the purchase to discuss options.

Yes, every watch includes a two-year warranty on the movement. All watches are tested for proper functionality and time-keeping. Warranty does not cover abuse, neglect, or misuse. Any third-party work voids the warranty.

Yes, our showroom is open to the public by appointment in Huntington, NY. If you are unable to visit in person, feel free to contact us via phone or email for additional details, photos, or videos. We are a verified brick-and-mortar store, not just an online-only business.

New inventory is added daily on HuntingtonWatch.com. To stay updated, subscribe to our weekly email list for the latest arrivals.